Vennu is the easiest way to transform community spaces like clubhouses, halls, meeting rooms auditoriums and outdoor spaces owned by churches, schools, not-for-profits, and corporations, by simplifying venue management.
Take these small steps to reap big rewards.
1. Great Photography
Showcase your venue in the best possible light using your smartphone. Whenever possible, utilise natural light, and capture a variety of images that display the venue both when it’s vacant—helping guests envision their use of the space—and when it’s in use. You can ask a previous guest for their professional images to showcase the venue as well.
Make sure to include pictures of all relevant areas. For example, if you have kitchen facilities, be sure to include images of the kitchen, as well as the hall, bathroom, access areas, and parking.
2. A prompt response.
Respond to all inquiries promptly. The quickest way to lose a potential booking is by not responding quickly—or not responding at all. Industry research shows that guests often cite getting no response to their booking request as their worst experience.
Worryingly, this lack of interaction significantly impacts return rates; potential guests are likely to return to the same venue less than a quarter of the time if they receive no reply. This is notably lower compared to scenarios where hosts simply say “no.”
The message is clear: a response—even if it’s a polite “sorry, not this time”—is far better for your future bookings than remaining silent.
4. Get social
Use your social platforms to direct bookings to Vennu.com.au. For more information and image options read our story ‘How To: Post about Vennu on Social Media‘.
5. Encourage reviews
While we live in a digital world word of mouth is the best currency for future bookings. Encourage your guests to leave a review after their booking to build trust and confidence.